Tenant Communication Log Template

Tenant Communication Log Template

Tenant Communication Log Template

Keep an accurate record of important tenant communication.

Tenant Communication Log Template: practical steps

Log the date, tenant or unit, subject, method used, summary, follow-up date and outcome.

Get the editable Small Rental Estate Pack

This is useful for payment reminders, repair updates, notices and agreements reached by phone. The complete toolkit is a one-off purchase of KSh 5,000, with an immediate secure ZIP download after confirmed M-Pesa payment.

See exact files in the Small Rental Estate Pack

Frequently asked questions

Should I store personal messages?

Record only the business-relevant summary and keep the log private.

What do I get after payment?

You receive the editable Small Rental Estate Pack files as one ZIP download immediately after confirmed M-Pesa payment. A secure copy is also sent to your email.

Is there a monthly fee?

No. Small Rental Estate Pack is a one-off purchase for KSh 5,000.

View the full Small Rental Estate Pack now.

Tenant Communication Log Template: worked example

After a tenant promises to pay on Friday, record the conversation date, promised amount and follow-up date. When the payment arrives, update the outcome and link its reference. A promise remains separate from a confirmed receipt.

Check and keep your records

Review your record before relying on a total. Check dates, unit or project names, amounts and supporting references. Correct errors with a dated note so the reason for a change remains clear. Keep an original copy of the downloaded files, work on a separate copy and back up the latest version after important updates. Use fictional details while learning the layout. Before buying, review the toolkit page to confirm the exact files included; this guide explains a workflow and does not promise a separate free download.

Amounts in this example are illustrative. Adapt the record to your actual property or project, and ask a qualified professional where technical or legal advice is needed.