Terms of Service
NYUMBALEDGER · Effective 10 October 2026
What we provide
NYUMBALEDGER provides an online rental recordkeeping workspace and separate downloadable toolkits. The workspace helps organise properties, units, tenants, payments, arrears, expenses and maintenance. Toolkits contain the files listed on their product pages. Neither product replaces legal, accounting, construction or property-management advice.
Your account and records
Keep your login details secure and grant staff access only where needed. You are responsible for the accuracy of records you enter, your authority to process tenant information, and lawful tenant communications. A payment entered manually is a record of information supplied by the user; it is not independent confirmation that money was received. Verify it against your payment records.
Online pricing and paid access
The Free plan supports up to 9 active tenants. Check the plan, amount and billing period shown before confirming a subscription payment. Your account shows its paid-through date. Downloadable toolkits are purchased separately and do not activate paid workspace access.
Toolkit purchases and use
Check the exact file list, formats and compatibility before buying. You need apps that can open and edit the supplied spreadsheet and document formats and a way to extract the ZIP. After confirmed payment, use the download link on checkout and save the files safely. The private link is valid for 48 hours; contact support if delivery fails or the link expires.
One buyer may use a purchased toolkit for their own properties or building projects. Do not resell the files or distribute them publicly. Keep an unchanged original and work from copies.
Refunds and payment problems
Subscriptions and downloaded toolkits are non-refundable except where applicable law requires otherwise. Read the Refund Policy before paying. For a missing download, incorrect charge or unresolved payment, contact support before trying another payment.
Availability and backups
Uninterrupted availability is not guaranteed. Keep copies of important exported records and purchased files. Contact support if a technical issue prevents access.
Privacy and contact
Read our Privacy Policy for information about personal data. Contact NYUMBALEDGER at kcserevision17@gmail.com or through Support & Contact. Never send passwords, M-Pesa PINs or one-time codes.
Your legal rights
Nothing in these terms excludes rights or remedies that cannot be excluded under applicable law. Updates will be identified by the effective date shown on this page.
Rent Manager for Windows — lifetime licence
Effective 18 October 2026. These conditions apply specifically to Rent Manager desktop purchases.
Purchase and licence scope
Lifetime activation costs KSh 4999 for Kenyan customers or USD 49 for international customers, as selected at checkout. Both options provide the same licence for one active Windows installation/profile, with no monthly or annual software renewal. This purchase is separate from online subscriptions and downloadable toolkits.
Lifetime means the purchased desktop licence has no scheduled expiry. It does not promise unlimited support, future major upgrades, permanent compatibility with future Windows versions, or continued availability of optional online services. Your mandatory legal rights remain unaffected.
Download, email delivery and activation
Download Rent Manager free from Microsoft Store. After Pesapal confirms successful payment and our server verifies it, we automatically send your licence code and activation instructions to your checkout email. Enter and confirm that address carefully.
Open Activate Rent Manager, paste the complete RM- code, and activate with an internet connection. After activation, local recordkeeping can work offline; connected features require internet. Pending or failed payments do not issue a paid licence.
Email delivery can be delayed by your provider or filtering. Check Spam and Promotions. If your licence is missing, contact support with your order reference. Do not pay again.
Devices and free verified transfers
Your licence permits one active Windows installation/profile at a time. Keep your code private; do not share, resell or use it for simultaneous installations.
If you replace your computer, contact support from the purchase email address with your order reference. We may verify ownership before releasing the old activation and issuing a replacement code. Stop using the old activation after transfer.
Ownership-verified transfers to a replacement computer are provided without an additional licence fee. Lost-device transfers require support review. No fixed transfer limit or guaranteed completion time is promised; requests indicating code sharing or simultaneous use may be declined.
Transfers do not move rental records. Export an encrypted backup and restore it on the replacement computer.
Records and additional services
You are responsible for accurate entries, lawful handling of tenant information, and secure, separate backups. A licence code cannot recover a forgotten backup password. Licensing does not upload tenant records or rental backups to the publisher.
Cloud hosting, messaging, payment-provider charges and optional integrations are separate. Automatic M-PESA reconciliation requires your own approved setup. Rent Manager currently supports Kenyan-shilling rental records; choosing USD changes the purchase currency, not the app accounting currency.
Refunds and legal rights
We do not offer voluntary change-of-mind refunds for desktop licences, including before activation. Refunds and other remedies required by applicable law remain available. Read the Rent Manager refund conditions for details. Nothing in these terms excludes mandatory cancellation, refund, warranty or other consumer rights, including rights applicable to international customers.
Contact kcserevision17@gmail.com with your order reference. Never send passwords, payment PINs, one-time codes or complete card details.